LivePerson: score, price and alternatives in 2026
Platform for conversations handled by AI bots and human agents. LivePerson is made by LivePerson and ranks #97 of 100 in our ranking of AI agents, with a score of 58/100.
- Score
- 58/100
- Overall rank
- #97
- Customer support rank
- #8 of 9
- Company
- LivePerson
LivePerson pricing
No public prices; Bronze, Silver and Gold tiers by quote.
Checked against the vendor's page on . Official pricing page.
How LivePerson scores
Mature platform; prices are by quote and momentum is lower. It does best on reliability, security & governance and integrations. It loses points on autonomy and ease of access.
Scores are editorial judgments on a 1 to 5 scale per criterion, weighted to a total out of 100. How the scoring works.
LivePerson alternatives
- Zendesk AI Agents (78/100, #13): Support agents billed per automated resolution.
- Fin (74/100, #32): One of the most cited customer-support agents; priced per outcome.
- Tidio (70/100, #56): Customer service with the Lyro AI agent, chat and flows.
- Sierra (68/100, #67): Agents for customer conversations across chat, voice and email.
See the full ranking of 100 AI agents, with search and filters.
Frequently asked questions
How much does LivePerson cost?
No public prices; Bronze, Silver and Gold tiers by quote. We checked this on the vendor's official page on 2026-10-31; prices change often, so confirm there before you buy.
Does LivePerson have a free plan?
We did not find a free plan on the official page. Listed pricing: No public prices; Bronze, Silver and Gold tiers by quote.
What is LivePerson?
Platform for conversations handled by AI bots and human agents. It is made by LivePerson and sits in our Customer support category.
How good is LivePerson compared with other AI agents?
It scores 58/100, which is #97 of 100 agents overall and #8 of 9 in Customer support. Closest alternatives: Zendesk AI Agents (78/100), Fin (74/100) and Tidio (70/100).
How is the score calculated?
Each agent gets 1 to 5 on 8 weighted criteria; the points add up to a total out of 100. The scores are Deyron Labs editorial judgments, not benchmarks.
Our independence
Scores and positions are never for sale, and vendors do not review or edit this page. There are no sponsored or affiliate links on it. If that ever changes, the links will be labeled. Spotted a wrong detail? Suggest a correction and include the official page that shows it. Visit LivePerson's official site.