Fin: score, price and alternatives in 2026
One of the most cited customer-support agents; priced per outcome. Fin is made by Intercom and ranks #32 of 100 in our ranking of AI agents, with a score of 74/100.
- Score
- 74/100
- Overall rank
- #32
- Customer support rank
- #2 of 9
- Company
- Intercom
Fin pricing
From $0.99 per outcome; no seats for the standalone product.
Checked against the vendor's page on . Official pricing page.
How Fin scores
Reliable support agent with a transparent per-outcome price; narrow in scope. It does best on autonomy, reliability and security & governance. It loses points on adoption and ease of access.
Scores are editorial judgments on a 1 to 5 scale per criterion, weighted to a total out of 100. How the scoring works.
Fin alternatives
- Zendesk AI Agents (78/100, #13): Support agents billed per automated resolution.
- Tidio (70/100, #56): Customer service with the Lyro AI agent, chat and flows.
- Sierra (68/100, #67): Agents for customer conversations across chat, voice and email.
- Decagon (68/100, #68): Customer-service agents across chat, voice and email.
See the full ranking of 100 AI agents, with search and filters.
Frequently asked questions
How much does Fin cost?
From $0.99 per outcome; no seats for the standalone product. We checked this on the vendor's official page on 2026-10-31; prices change often, so confirm there before you buy.
Does Fin have a free plan?
We did not find a free plan on the official page. Listed pricing: From $0.99 per outcome; no seats for the standalone product.
What is Fin?
One of the most cited customer-support agents; priced per outcome. It is made by Intercom and sits in our Customer support category.
How good is Fin compared with other AI agents?
It scores 74/100, which is #32 of 100 agents overall and #2 of 9 in Customer support. Closest alternatives: Zendesk AI Agents (78/100), Tidio (70/100) and Sierra (68/100).
How is the score calculated?
Each agent gets 1 to 5 on 8 weighted criteria; the points add up to a total out of 100. The scores are Deyron Labs editorial judgments, not benchmarks.
Our independence
Scores and positions are never for sale, and vendors do not review or edit this page. There are no sponsored or affiliate links on it. If that ever changes, the links will be labeled. Spotted a wrong detail? Suggest a correction and include the official page that shows it. Visit Fin's official site.