Tidio: score, price and alternatives in 2026
Customer service with the Lyro AI agent, chat and flows. Tidio is made by Tidio and ranks #56 of 100 in our ranking of AI agents, with a score of 70/100.
- Score
- 70/100
- Overall rank
- #56
- Customer support rank
- #3 of 9
- Company
- Tidio
Tidio pricing
Free $0; Starter $24.17/mo; Growth from $49.17; Plus from $300; Lyro AI Agent from $32.50/mo.
Checked against the vendor's page on . Official pricing page.
How Tidio scores
Accessible to small businesses with clear prices. It does best on ease of access, pricing transparency and integrations. It loses points on adoption and autonomy.
Scores are editorial judgments on a 1 to 5 scale per criterion, weighted to a total out of 100. How the scoring works.
Tidio alternatives
- Zendesk AI Agents (78/100, #13): Support agents billed per automated resolution.
- Fin (74/100, #32): One of the most cited customer-support agents; priced per outcome.
- Sierra (68/100, #67): Agents for customer conversations across chat, voice and email.
- Decagon (68/100, #68): Customer-service agents across chat, voice and email.
See the full ranking of 100 AI agents, with search and filters.
Frequently asked questions
How much does Tidio cost?
Free $0; Starter $24.17/mo; Growth from $49.17; Plus from $300; Lyro AI Agent from $32.50/mo. We checked this on the vendor's official page on 2026-10-31; prices change often, so confirm there before you buy.
Does Tidio have a free plan?
Yes, its own pages list a free tier or free edition. Limits differ by plan: Free $0; Starter $24.17/mo; Growth from $49.17; Plus from $300; Lyro AI Agent from $32.50/mo.
What is Tidio?
Customer service with the Lyro AI agent, chat and flows. It is made by Tidio and sits in our Customer support category.
How good is Tidio compared with other AI agents?
It scores 70/100, which is #56 of 100 agents overall and #3 of 9 in Customer support. Closest alternatives: Zendesk AI Agents (78/100), Fin (74/100) and Sierra (68/100).
How is the score calculated?
Each agent gets 1 to 5 on 8 weighted criteria; the points add up to a total out of 100. The scores are Deyron Labs editorial judgments, not benchmarks.
Our independence
Scores and positions are never for sale, and vendors do not review or edit this page. There are no sponsored or affiliate links on it. If that ever changes, the links will be labeled. Spotted a wrong detail? Suggest a correction and include the official page that shows it. Visit Tidio's official site.