ServiceNow AI Agents: score, price and alternatives in 2026
Agents for IT and HR workflows in large companies. ServiceNow AI Agents is made by ServiceNow and ranks #66 of 100 in our ranking of AI agents, with a score of 68/100.
- Score
- 68/100
- Overall rank
- #66
- Enterprise rank
- #7 of 15
- Company
- ServiceNow
ServiceNow AI Agents pricing
No public prices; quote or demo only.
Checked against the vendor's page on . Official pricing page.
How ServiceNow AI Agents scores
Reliable and well governed for IT and HR; no public prices and access is via sales only. It does best on reliability, security & governance and integrations. It loses points on ease of access and pricing transparency.
Scores are editorial judgments on a 1 to 5 scale per criterion, weighted to a total out of 100. How the scoring works.
ServiceNow AI Agents alternatives
- Microsoft Copilot Studio (84/100, #7): Low-code builder for custom agents across Microsoft 365 and Power Platform.
- Salesforce Agentforce (83/100, #8): Agents grounded in CRM data for sales, service and operations.
- Gemini Enterprise / Vertex AI Agent Builder (76/100, #18): Agents grounded in company data with multi-agent orchestration.
- Dust (75/100, #25): Platform to build agents on a company's data and tools.
See the full ranking of 100 AI agents, with search and filters.
Frequently asked questions
How much does ServiceNow AI Agents cost?
No public prices; quote or demo only. We checked this on the vendor's official page on 2026-10-31; prices change often, so confirm there before you buy.
Does ServiceNow AI Agents have a free plan?
We did not find a free plan on the official page. Listed pricing: No public prices; quote or demo only.
What is ServiceNow AI Agents?
Agents for IT and HR workflows in large companies. It is made by ServiceNow and sits in our Enterprise category.
How good is ServiceNow AI Agents compared with other AI agents?
It scores 68/100, which is #66 of 100 agents overall and #7 of 15 in Enterprise. Closest alternatives: Microsoft Copilot Studio (84/100), Salesforce Agentforce (83/100) and Gemini Enterprise / Vertex AI Agent Builder (76/100).
How is the score calculated?
Each agent gets 1 to 5 on 8 weighted criteria; the points add up to a total out of 100. The scores are Deyron Labs editorial judgments, not benchmarks.
Our independence
Scores and positions are never for sale, and vendors do not review or edit this page. There are no sponsored or affiliate links on it. If that ever changes, the links will be labeled. Spotted a wrong detail? Suggest a correction and include the official page that shows it. Visit ServiceNow AI Agents's official site.