Salesforce Agentforce: score, price and alternatives in 2026
Agents grounded in CRM data for sales, service and operations. Salesforce Agentforce is made by Salesforce and ranks #8 of 100 in our ranking of AI agents, with a score of 83/100.
- Score
- 83/100
- Overall rank
- #8
- Enterprise rank
- #2 of 15
- Company
- Salesforce
Salesforce Agentforce pricing
$2 per conversation; Flex Credits $500 per 100k; employee add-ons $125/user/mo.
Checked against the vendor's page on . Official pricing page.
How Salesforce Agentforce scores
Strong governance and reliability on CRM data; access is limited to Salesforce customers. It does best on reliability, security & governance and pricing transparency. It loses points on ease of access.
Scores are editorial judgments on a 1 to 5 scale per criterion, weighted to a total out of 100. How the scoring works.
Salesforce Agentforce alternatives
- Microsoft Copilot Studio (84/100, #7): Low-code builder for custom agents across Microsoft 365 and Power Platform.
- Gemini Enterprise / Vertex AI Agent Builder (76/100, #18): Agents grounded in company data with multi-agent orchestration.
- Dust (75/100, #25): Platform to build agents on a company's data and tools.
- UiPath AI Agents (72/100, #45): RPA plus agents for companies that already automate with UiPath.
See the full ranking of 100 AI agents, with search and filters.
Frequently asked questions
How much does Salesforce Agentforce cost?
$2 per conversation; Flex Credits $500 per 100k; employee add-ons $125/user/mo. We checked this on the vendor's official page on 2026-10-31; prices change often, so confirm there before you buy.
Does Salesforce Agentforce have a free plan?
We did not find a free plan on the official page. Listed pricing: $2 per conversation; Flex Credits $500 per 100k; employee add-ons $125/user/mo.
What is Salesforce Agentforce?
Agents grounded in CRM data for sales, service and operations. It is made by Salesforce and sits in our Enterprise category.
How good is Salesforce Agentforce compared with other AI agents?
It scores 83/100, which is #8 of 100 agents overall and #2 of 15 in Enterprise. Closest alternatives: Microsoft Copilot Studio (84/100), Gemini Enterprise / Vertex AI Agent Builder (76/100) and Dust (75/100).
How is the score calculated?
Each agent gets 1 to 5 on 8 weighted criteria; the points add up to a total out of 100. The scores are Deyron Labs editorial judgments, not benchmarks.
Our independence
Scores and positions are never for sale, and vendors do not review or edit this page. There are no sponsored or affiliate links on it. If that ever changes, the links will be labeled. Spotted a wrong detail? Suggest a correction and include the official page that shows it. Visit Salesforce Agentforce's official site.